You do not need to choose a technology before you understand the business problem. Use the routes below to identify the decision, evidence and next practical step that matter now.
We have outgrown spreadsheets
Start by mapping the current process, the data people copy between files, the permissions that are missing and the errors that create real operational cost. Then decide whether a ready-made system can fit or a custom application is justified.
Read when a business should replace a spreadsheet with an app.
We need a customer or client portal
Define who can access which records, documents and actions. Include support, audit history, notifications, identity, data retention and what happens when an account closes.
Read the customer portal guide.
We are planning SaaS
Separate the smallest testable product from the full commercial roadmap. Decide how tenancy, onboarding, billing, support, analytics and account closure will operate before expanding the feature list.
Open the SaaS MVP planning guide.
We need to take over or modernise a legacy system
Recover control of source code, hosting, domains, databases, third-party accounts, backups and deployment before choosing between stabilisation, modernisation and rebuild.
Read how to take over a legacy web application.
We need integrations
Map the systems, data owners, identifiers, direction of exchange, failure handling and reconciliation. An API is only one part of a reliable operating process.
Read the business owner’s API guide.
We need to choose or manage a supplier
Compare assumptions, exclusions, responsibilities, acceptance evidence, ownership and support — not headline price alone.